FAQs Italiano

❓ Frequently Asked Questions

1. Where do you ship to?

We offer worldwide shipping! No matter where you are, Evernook will deliver right to your doorstep.

2. How long does shipping take?

Shipping times vary depending on your location:

• USA & Europe: 7–15 business days

• Other Countries: 10–20 business days
  We’ll send you a tracking number once your order is shipped.

3. How can I track my order?

After your order ships, you’ll receive an email with a tracking link. You can also visit our Track Your Order page and enter your order number.

4. Can I cancel or change my order?

We can only cancel or modify orders within 6 hours of purchase. If your order has already been processed, we won’t be able to make changes.

5. What’s your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, contact our support team, and we’ll help you with the return or refund process.

6. Are your products high quality?

Yes! We carefully source our products from trusted suppliers. Quality and customer satisfaction are top priorities at Evernook.

7. Do you offer customer support?

Absolutely! You can reach us anytime via our Contact Us page or email us at evernookstore25@gmail.com. We typically respond within 24 hours.